# EZ Preorder & Back In Stock

> EZ Preorder & Back In Stock is a Shopify app by Casual Ecommerce Apps that lets merchants sell out-of-stock and upcoming products as preorders, take deposits (partial payments), and collect "Notify Me" back-in-stock signups that are emailed automatically when stock returns.

- Help center: https://docs.ezpreorder.com/
- App Store listing: https://apps.shopify.com/ez-preorder
- Plans: Free, Core ($10/month), Growth ($20/month), Professional ($30/month) and Scale ($50/month). Prices in USD.
- Every page is also available as Markdown: add .md to its URL.

## Getting started

- [What is EZ Preorder & Back In Stock?](https://docs.ezpreorder.com/getting-started/what-is-ez-preorder): EZ Preorder & Back In Stock is a Shopify app for preorders, deposits and Notify Me back-in-stock alerts. Free plan; paid plans from $10 a month.
- [How preorders work in EZ Preorder](https://docs.ezpreorder.com/getting-started/how-preorders-work): How a preorder moves through your store with EZ Preorder, from the preorder button and cart property to the tagged order, inventory and fulfillment.
- [How to install EZ Preorder and enable the app embed](https://docs.ezpreorder.com/getting-started/install-and-enable-the-app-embed): Install EZ Preorder & Back In Stock from the Shopify App Store, then switch on the Pre order theme extension app embed and save your theme.
- [How to set up your first preorder](https://docs.ezpreorder.com/getting-started/set-up-your-first-preorder): Set up your first preorder in EZ Preorder by enabling the app embed, adding products to the Preorder List, choosing a rule and checking the button.

## Preorders

- [How to add a custom note to preorder products](https://docs.ezpreorder.com/preorders/add-a-custom-note-to-preorder-products): Show a note such as an expected ship date above the preorder button, per variant and per language, with simple HTML. Available on every plan.
- [How to bulk edit preorder settings for every product](https://docs.ezpreorder.com/preorders/bulk-edit-preorder-settings): Bulk Settings sets the preorder status, rule or custom note on every product on your EZ Preorder Preorder List at once. Core plan and above.
- [How to change and translate the preorder button text](https://docs.ezpreorder.com/preorders/change-and-translate-the-preorder-button-text): Change the preorder button's wording and translate it for each published store language in Configuration → Pre-order Button Text. Available on every plan.
- [How to find and manage preorder orders](https://docs.ezpreorder.com/preorders/find-and-manage-preorder-orders): EZ Preorder tags each preorder order preorder and marks preorder items with the type preorder property. Filter Shopify Orders by that tag to find them.
- [How to manage your Preorder List](https://docs.ezpreorder.com/preorders/manage-your-preorder-list): Add products to the EZ Preorder Preorder List, then edit, sync, search, enable or disable them. Bulk Add and the other bulk actions need Core or above.
- [How to offer preorders only in specific countries or markets](https://docs.ezpreorder.com/preorders/preorders-for-specific-countries-and-markets): Limit a preorder variant to countries you pick from your Shopify Markets, and optionally show it as sold out everywhere else. Growth plan and above.
- [How to put preorder orders on hold until you can fulfill them](https://docs.ezpreorder.com/preorders/hold-preorder-fulfillment): Turn on Fulfillment Order Status and EZ Preorder puts new orders that contain a preorder item on hold in Shopify, so they are not shipped early. Every plan.
- [How to remove a product from preorder](https://docs.ezpreorder.com/preorders/remove-a-product-from-preorder): Take a product off preorder in EZ Preorder by disabling it or removing it from the Preorder List, then turn off Continue selling when out of stock in Shopify.
- [How to schedule preorders with start and end dates](https://docs.ezpreorder.com/preorders/schedule-preorder-start-and-end-dates): Set a start and end date on a preorder product and EZ Preorder turns it on and off for you, and can mark it sold out at the end. Growth plan and above.
- [What the Pre-Order purchase option on Shopify product pages does](https://docs.ezpreorder.com/preorders/preorder-status-in-shopify-admin): With partial payments on, preorder products get a Pre-Order purchase option in Shopify admin whose Remove action takes them off preorder. Professional and up.
- [What the preorder rules do: Always, Sold out and Specific inventory level](https://docs.ezpreorder.com/preorders/preorder-rules): Each preorder variant has one rule that decides when its preorder button shows. Saving a rule also turns Continue selling when out of stock on or off.

## Storefront display

- [How to add a featured preorder section to your store](https://docs.ezpreorder.com/storefront-display/featured-preorder-section): Add the Preorder Featured Product block to any theme page to feature one preorder product with its preorder variants and button. Growth plan and above.
- [How to enable the direct to checkout preorder button](https://docs.ezpreorder.com/storefront-display/direct-to-checkout-preorder-button): Turn on Direct to Checkout and the preorder button adds the item and takes shoppers straight to Shopify checkout. Professional plan and above.
- [How to set up a custom page that lists all your preorder products](https://docs.ezpreorder.com/storefront-display/custom-preorder-page): Turn on the Custom Pre-Order Page to publish one page at /apps/pre-order/all-preorders that lists every product currently on preorder. Growth plan and above.
- [How to show preorder badges on collection pages](https://docs.ezpreorder.com/storefront-display/preorder-badges-on-collection-pages): Label preorder products with a badge on collection pages, home page grids and search results, in your own text, colors, size and shape. Growth plan and above.
- [How to show the preorder button on collection pages and featured product sections](https://docs.ezpreorder.com/storefront-display/preorder-button-on-collection-pages-and-featured-products): Replace add to cart with your preorder button on collection product cards, quick add popups and your theme's Featured product section. Growth plan and above.

## Payments & conversion

- [How remaining balances are charged on preorder deposits](https://docs.ezpreorder.com/payments-and-conversion/how-remaining-balances-are-charged): EZ Preorder charges a deposit order's remaining balance to the customer's saved payment method within a day of the due date. No retries, so check unpaid orders.
- [How to give a discount on preorder products](https://docs.ezpreorder.com/payments-and-conversion/preorder-discounts): Take a percentage or fixed amount off every preorder item automatically, shown with your own title in cart and checkout. Professional and Scale plans.
- [How to give a free gift with preorder products](https://docs.ezpreorder.com/payments-and-conversion/free-gifts-with-preorders): Add a free gift to the cart when shoppers preorder from a product page; it is made free at checkout. Needs the Free Gifts theme block. Professional and Scale.
- [How to take deposits and partial payments on preorders](https://docs.ezpreorder.com/payments-and-conversion/partial-payments-and-deposits): Let shoppers pay a percentage or fixed deposit when they preorder and pay the rest later, charged automatically. Professional and Scale plans.

## Email notifications

- [How to send preorder confirmation emails to customers](https://docs.ezpreorder.com/notifications/preorder-confirmation-email): EZ Preorder can email customers an extra confirmation listing their preorder items, with a cancel order button. Off by default. All plans.
- [How to send shipment update emails to preorder customers](https://docs.ezpreorder.com/notifications/shipment-update-email): Send a one-time email about a new estimated shipping date to customers with unfulfilled orders for one preorder product. Check known issues first. All plans.

## Restock alerts

- [How to customize the Notify Me button and signup popup](https://docs.ezpreorder.com/restock-alerts/customize-the-notify-me-button): Change the Notify Me button's text, colors, border, size and alignment, and the signup popup's title and colors, in the EZ PreOrder - Notify Me theme block.
- [How to customize the restock alert email](https://docs.ezpreorder.com/restock-alerts/customize-the-restock-alert-email): Change the restock alert email's sender name, reply-to, subject, text, button, colors and logo in EZ Preorder, then send a test. Core plan and above.
- [How to set up restock alerts](https://docs.ezpreorder.com/restock-alerts/set-up-restock-alerts): Add the EZ PreOrder - Notify Me block to your product template, add products to the restock list, and turn on Track quantity with Continue selling off.
- [How to track restock signups and revenue](https://docs.ezpreorder.com/restock-alerts/track-restock-signups-and-revenue): See who signed up for back in stock alerts, filter and export signups to CSV, cancel signups, and check alerts sent and restock revenue in EZ Preorder.
- [The Notify Me button is not showing](https://docs.ezpreorder.com/restock-alerts/notify-me-button-not-showing): If the Notify Me button is missing, check the restock list, the theme block, Track quantity, Continue selling, the variant's stock and your signup limit.
- [What are restock alerts and how do they work?](https://docs.ezpreorder.com/restock-alerts/restock-alerts-overview): Restock alerts add a Notify Me button to sold-out variants and email each shopper once when that variant is back in stock. Every plan includes them.
- [When are restock alerts sent?](https://docs.ezpreorder.com/restock-alerts/when-restock-alerts-are-sent): EZ Preorder emails each waiting shopper once, when the variant's available stock at a location goes above 0. Plan limits count signups, not emails.

## Plans & billing

- [How to change or cancel your EZ Preorder plan](https://docs.ezpreorder.com/plans-and-billing/change-or-cancel-your-plan): Change plans on EZ Preorder's Plan page and approve the charge in Shopify. To cancel, select the Free plan; uninstalling the app also cancels billing.
- [What counts toward your EZ Preorder plan limits and what happens at the limit](https://docs.ezpreorder.com/plans-and-billing/plan-limits): Each order with preorder items is one preorder. Free allows 10 preorders or $400 for life; paid plans reset every 30 days. At the limit, preorders switch off.
- [What each EZ Preorder plan costs and includes](https://docs.ezpreorder.com/plans-and-billing/plans-and-pricing): EZ Preorder has five plans, Free, Core ($10), Growth ($20), Professional ($30) and Scale ($50), billed in USD every 30 days. Compare limits and features.
- [What EZ Preorder usage charges are and when they are billed](https://docs.ezpreorder.com/plans-and-billing/usage-charges): Only Scale and retired usage-based plans have usage charges. Scale charges 1% past 500 preorders or $20,000, plus $0.01 per alert past 3,000. Cap: $250.

## Reports, AI & support

- [How to get help and contact EZ Preorder support](https://docs.ezpreorder.com/reports-ai-and-support/get-help-and-contact-support): On EZ Preorder's Support page, ask Ada the AI assistant, message the support team, open the help center or request a feature. Included on every plan.
- [How to use EZ Preorder with Shopify Sidekick](https://docs.ezpreorder.com/reports-ai-and-support/use-ez-preorder-with-shopify-sidekick): Ask Shopify Sidekick about your preorders, restock alerts, settings and results, stage some setting changes and edit the app's two emails. Every plan.
- [What happened to Inventory Insights in EZ Preorder](https://docs.ezpreorder.com/reports-ai-and-support/inventory-insights): Inventory Insights and its weekly summary email are not currently available in EZ Preorder. See what it showed and where to find similar information.
- [What the EZ Preorder Dashboard and metrics show](https://docs.ezpreorder.com/reports-ai-and-support/dashboard-and-metrics): The EZ Preorder Dashboard shows app status, plan usage, preorders, preorder revenue, restock signups and restock revenue for any period.

## Theme setup & troubleshooting

- [How to use the advanced theme settings in EZ Preorder](https://docs.ezpreorder.com/theme-setup-and-troubleshooting/advanced-theme-settings): Every field in EZ Preorder's Theme Settings explained, with defaults - selectors, hidden elements, Variant switch override, Custom JS, delay, spinner and reset.
- [I cannot add a preorder product to the cart](https://docs.ezpreorder.com/theme-setup-and-troubleshooting/cannot-add-preorder-product-to-cart): When the EZ Preorder button shows but the cart rejects the item, fix the Shopify purchase options or Continue selling when out of stock setting.
- [I cannot add more products to the preorder list](https://docs.ezpreorder.com/theme-setup-and-troubleshooting/cannot-add-more-products-to-the-preorder-list): Why EZ Preorder stops you adding products - the Free plan limit, the older one-product free plan, Bulk actions on Core and above, or a very large preorder list.
- [The preorder button does not update when switching variants](https://docs.ezpreorder.com/theme-setup-and-troubleshooting/preorder-button-not-updating-on-variant-switch): If the EZ Preorder button stays wrong after a shopper picks another variant, choose your theme preset, turn on Variant switch override, or ask support.
- [The preorder button is not showing on my product page](https://docs.ezpreorder.com/theme-setup-and-troubleshooting/preorder-button-not-showing): Fix a missing EZ Preorder button. Check the app embed, the preorder list, the variant's rule and stock, plan limits, then your theme settings.
- [The product on my preorder list does not match Shopify](https://docs.ezpreorder.com/theme-setup-and-troubleshooting/preorder-product-does-not-match-shopify): EZ Preorder's Sync removes variants you deleted in Shopify. New variants are added with Select products, and the list keeps the name and image from when you added it.
- [What Shopify themes work with EZ Preorder](https://docs.ezpreorder.com/theme-setup-and-troubleshooting/theme-compatibility): EZ Preorder works with most Shopify themes. 358 themes have a preset you can pick in Theme Settings, and the app matches your live theme to one when you install.
- [Why a product still sells after its preorder is turned off or ends](https://docs.ezpreorder.com/theme-setup-and-troubleshooting/product-still-sells-after-preorder-ends): Out-of-stock products keep selling when Continue selling when out of stock stays on. Which EZ Preorder actions leave it on, and how to turn it off in Shopify.

## Guides

- [How to take preorders on Shopify](https://docs.ezpreorder.com/guides/how-to-take-preorders-on-shopify): Shopify has no preorder button of its own. Install EZ Preorder & Back In Stock, enable its app embed, add products and pick a rule to take preorders.
- [How to launch a new product with preorders on Shopify](https://docs.ezpreorder.com/guides/launch-a-new-product-with-preorders): A launch checklist for EZ Preorder - Always rule, ship-date note, scheduled start and end, collection badges, a preorder page, deposits and emails.
- [How to sell made-to-order products with a deposit on Shopify](https://docs.ezpreorder.com/guides/sell-made-to-order-products-with-deposits): Use EZ Preorder's Always rule and partial payments to take a deposit at checkout and charge the balance a set number of days later. Professional plan.
- [Preorder vs backorder vs back in stock alerts](https://docs.ezpreorder.com/guides/preorder-vs-backorder-vs-back-in-stock): Preorders sell before release, backorders sell while restocking, and back in stock alerts collect a waitlist. When to use each in EZ Preorder.

## Reference

- [EZ Preorder & Back In Stock frequently asked questions](https://docs.ezpreorder.com/reference/faq): Short answers about EZ Preorder & Back In Stock - pricing, themes, preorder rules, deposits, restock alerts, markets, limits, orders and support.
- [EZ Preorder glossary of preorder and restock terms](https://docs.ezpreorder.com/reference/glossary): Definitions of the preorder, deposit, restock alert, theme and plan terms used in EZ Preorder & Back In Stock and in Shopify.
- [What data EZ Preorder stores and how it handles privacy requests](https://docs.ezpreorder.com/reference/data-privacy-and-security): What store, order and restock signup data EZ Preorder reads and stores, how to handle a shopper's GDPR request, and what is deleted when you uninstall.