EZ Preorder Help Center
Guides and answers for EZ Preorder & Back In Stock, the Shopify app for preorders, deposits and back in stock alerts.
Popular articles
- How to set up your first preorderSet up your first preorder in EZ Preorder by enabling the app embed, adding products to the Preorder List, choosing a rule and checking the button.
- The preorder button is not showing on my product pageFix a missing EZ Preorder button. Check the app embed, the preorder list, the variant's rule and stock, plan limits, then your theme settings.
- What the preorder rules do: Always, Sold out and Specific inventory levelEach preorder variant has one rule that decides when its preorder button shows. Saving a rule also turns Continue selling when out of stock on or off.
- How to take deposits and partial payments on preordersLet shoppers pay a percentage or fixed deposit when they preorder and pay the rest later, charged automatically. Professional and Scale plans.
- How to set up restock alertsAdd the EZ PreOrder - Notify Me block to your product template, add products to the restock list, and turn on Track quantity with Continue selling off.
- What each EZ Preorder plan costs and includesEZ Preorder has five plans, Free, Core ($10), Growth ($20), Professional ($30) and Scale ($50), billed in USD every 30 days. Compare limits and features.
Browse by topic
- Getting startedInstall the app, enable the app embed and take your first preorder.4 articles
- PreordersPreorder rules, the Preorder List, schedules, notes, markets and orders.11 articles
- Storefront displayBadges, collection page buttons, the featured section and the preorder page.5 articles
- Payments & conversionDeposits, remaining balances, preorder discounts and free gifts.4 articles
- Email notificationsPreorder confirmation and shipment update emails.2 articles
- Restock alertsThe Notify Me button and back in stock emails.7 articles
- Plans & billingPrices, plan limits, usage charges and cancelling.4 articles
- Reports, AI & supportThe Dashboard, Shopify Sidekick, Ada and contacting support.4 articles
- Theme setup & troubleshootingTheme compatibility, advanced settings and fixes for common problems.8 articles
- GuidesStep-by-step playbooks for launches, made-to-order and backorders.4 articles
- ReferenceFAQ, glossary, and data and privacy.3 articles