How to track restock signups and revenue
EZ Preorder & Back In Stock tracks restock alerts on the Restock Alerts page in three tabs. Products shows signup counts per product and variant, Signups lists every shopper with search, filters, CSV export and cancel, and Overview totals your signups, alerts sent and restock revenue. Every plan includes all three tabs, so you can follow back in stock alerts from the Notify Me signup to the order.
Available on: Free, Core, Growth, Professional and Scale plans.
Where to find it: EZ Preorder → Restock Alerts → Products, Signups or Overview.
Restock signup statuses
Every restock signup in EZ Preorder has one of three statuses.
| Status | Meaning |
|---|---|
| Active | The shopper is waiting. They are emailed when the variant is back in stock. |
| Notified | The alert has been sent. The signup is finished and is not emailed again. |
| Canceled | You canceled the signup. The shopper is not emailed. |
Products tab
The Products tab lists the products on your restock list, 10 per page, with these columns:
| Column | What it shows |
|---|---|
| Product | The product image, name and number of variants. A warning icon means the Notify Me button cannot show for some variants. |
| Inventory | The product's total inventory across all variants. |
| Signed up | Shoppers still waiting (Active signups). |
| Notified | Signups whose alert has been sent. |
| Canceled | Signups you canceled. |
Click the arrow at the end of a row to see the same numbers for each variant. To remove products from the restock list, tick them and click Delete selected; removing a product does not cancel its signups.
Signups tab
The Signups tab lists every restock signup, 10 per page, newest first. Its columns are:
| Column | What it shows |
|---|---|
| Signup Date | When the shopper signed up. |
| Alert Date | When the alert was sent, or "-" if it has not been sent. |
| Product | The product and variant name as they were when the shopper signed up, for example "Linen shirt - Large". |
| Market | The Shopify market the shopper was browsing in. |
| Status | Active, Notified or Canceled. |
| Customer Name | The name the shopper entered. |
| Customer Email | The email the shopper entered. |
Dates show in your computer's time zone.
Find specific restock signups
The Signups tab has four ways to narrow the list. Any change returns you to page 1.
- Status tabs. Click All, Active, Notified or Canceled.
- Search. Type part of a name or email in Search by name or email. The search ignores upper and lower case.
- Filter by product. Open the Filter by product filter, type a product name, and pick a product. Only products that have signups are listed. With nothing typed, it lists your 20 products with the most signups.
- Sort. Sort by Signup Date or Alert Date, Newest first or Oldest first.
Export restock signups to CSV
The Export CSV button at the top of the Signups tab downloads your restock signups as a spreadsheet file.
- Open the Signups tab.
- Choose the status tab, search and product filter you want. The export includes every signup that matches, on all pages.
- Click Export CSV. The file downloads as
signups_followed by today's date, for examplesignups_2026-11-11.csv.
The file has five columns: Name, Email, Variant Title, Product ID and Variant ID. It does not include status, dates or market. To export only shoppers still waiting, open the Active tab before you export. Export CSV appears only when the current view has at least one signup.
Cancel restock signups
Canceling a restock signup stops that shopper from being emailed.
- Open the Signups tab and find the signups. The Active tab shows only signups that can still be canceled.
- Tick the signups. Ticking the box in the header selects every signup on the current page.
- Click Cancel signups.
There is no confirmation step. Canceled signups cannot be reactivated; the shopper has to sign up again on your store. Only Active signups change, so ticking a Notified signup has no effect. Canceling does not give back any of your plan's signup allowance.
Overview tab
The Overview tab shows lifetime totals for restock alerts in four cards and one table.
| Card | What it counts |
|---|---|
| Active restock products | Products currently on your restock list. |
| Total signups | Every signup ever collected, whatever its status. |
| Notifications sent | Signups with the status Notified. |
| Restock revenue | The total of orders credited to restock alert emails. |
The Top restock products by signups table lists up to 10 products with the most signups of any status. Potential revenue is the number of signups multiplied by the average price of the product's variants, converted to USD. It is an estimate of demand, not money earned.
How restock revenue is counted
Restock revenue in EZ Preorder comes from orders placed after a shopper clicks the button in a restock alert email. About 15 minutes after each order, the app checks whether the shopper's last visit to your store came through that link. If it did, the whole order total, including shipping and taxes, is added to Restock revenue. The amount is added up in your store's currency, even though the card shows a $ sign. Refunds and cancellations later on do not reduce it. Full details are in When are restock alerts sent?.
Restock metrics on the Dashboard
The EZ Preorder Dashboard also shows restock alert results in its Metrics section. Restock Signups shows signups for the selected period; with Current billing cycle selected, it shows your count against your plan limit, for example 212 / 250. Restock Revenue shows restock revenue for the selected period. See Dashboard and metrics.
Limitations
- Restock signups cannot be edited, deleted or reactivated from the app. You can only cancel them.
- The CSV export does not include status, signup date, alert date or market.
- Uninstalling EZ Preorder deletes all restock signups. Export them first if you want to keep them.
- Signups are not added to your Shopify customer list.
Frequently asked questions
Why does the Product column say "Default Title"?
For products without variants, Shopify names the single variant "Default Title", and the Signups tab shows it after the product name, for example "Linen shirt - Default Title". The signup works normally.
What does the Market column mean?
The Market column shows the Shopify market the shopper was browsing when they signed up, in capital letters. It is for your reference only: alerts go to waiting shoppers in every market.
Can I see which shoppers signed up for one product?
Yes. On the Signups tab, open Filter by product, search for the product and pick it. Add the Active tab to see only shoppers still waiting.
Can I email my restock signups myself?
EZ Preorder sends restock alerts only when inventory comes back. To contact signups another way, export them with Export CSV. Make sure you have each shopper's permission before adding them to marketing emails.
Does canceling a signup free up my plan's signup allowance?
No. Every signup counts toward your plan's limit when it is collected, and canceling it later does not give the allowance back.
Related articles
- What are restock alerts and how do they work?: how signups and alerts work.
- When are restock alerts sent?: triggers, limits and revenue attribution in full.
- How to set up restock alerts: add products and the Notify Me block.
- Dashboard and metrics: restock signups and revenue by period.
- Data privacy and security: what shopper data restock alerts store.