How to remove a product from preorder

All plansLast verified 11 November 2026View as Markdown

To stop selling a product as a preorder in EZ Preorder & Back In Stock, either disable it, which keeps its settings for later, or remove it from the Preorder List. Disable a product with Disable on its Edit page. Remove it by unticking it in Select products and clicking Save, or remove one variant with Delete. Neither turns off Continue selling when out of stock in Shopify, so if the product used the Always or Sold out rule, turn that setting off yourself to stop out-of-stock sales.

Available on: All plans (Free, Core, Growth, Professional and Scale). Bulk Remove, which clears the whole list, needs Core or above.
Where to find it: EZ PreOrder → Preorders.

#Before you start: disable or remove

Disable a product you expect to sell as a preorder again. Remove a product you are done with.

#How to disable preorders on a product

1. Open Preorders and click Edit on the product.
2. In the Setting card, click Disable. The change applies at once; you do not need to click Save.

The product's badge on the list changes to Disable. Saving any change on the Edit page later turns the product back on, so click Disable again after saving if you edit it.

#How to remove a whole product

1. Open Preorders and click Select products.
2. Untick the product. Products on your list appear ticked.
3. Click Save. A "Preorder list updated" message confirms it.

#How to remove a single variant

1. Open Preorders and click the product row to expand it.
2. Click Delete on the variant.
3. In Are you sure you want to remove this item?, click Remove. This cannot be undone.

Removing a product's last variant removes the product from the list.

#How to remove every product

1. Open Preorders → Bulk actions → Bulk Remove.
2. In Remove all products, click Remove.

Bulk Remove empties the whole Preorder List. It needs the Core plan or above.

#How to stop the product selling once it is off preorder

Removing or disabling a product leaves its Continue selling when out of stock setting as it was. A product that used Always or Sold out has it turned on, so shoppers can keep buying it at zero stock with your theme's normal add to cart button. To stop that:

1. In your Shopify admin, go to Products and open the product.
2. For a product with variants, open each variant.
3. In the inventory section, untick Continue selling when out of stock.
4. Click Save.

A product that used Specific inventory level already has the setting turned off. See A product still sells after the preorder ends.

#What happens when you remove or disable a product

• Storefront: the preorder button and custom note disappear the next time the product page loads, and the theme's normal button returns.
• New orders: are no longer tagged preorder and no longer count toward your plan's preorder limit.
• Orders already placed: are not changed. They keep the preorder tag, and removing a product does not cancel the remaining-balance charge on deposit orders already placed.
• Deposits: if partial payments are on, removing a product also takes its variants out of the deposit purchase option, so new shoppers cannot choose a deposit for it.
• Shopify product: inventory, price and Continue selling when out of stock are not changed.

#Other ways a product leaves the list

• Deleted in Shopify: when you delete a product in Shopify, EZ Preorder removes it from the list.
• Sync: Sync and Sync all remove variants that were deleted in Shopify.
• Plan limit: reaching your plan's preorder limit disables every product but keeps them on the list. See Plan limits.
• Schedule: a preorder with an end date turns off by itself on that date (Growth plan and above). See Schedule preorder start and end dates.
• Uninstall: uninstalling EZ Preorder clears the Preorder List. It does not change Continue selling when out of stock on your products.

#Troubleshooting

The product still sells at zero stock after you removed it. Continue selling when out of stock is still on. Turn it off in Shopify for each variant.

The preorder button still shows after you removed or disabled the product. Reload the product page; an open page keeps the button until it is reloaded. If it remains, check on the Preorders page that the product is gone or shows Disable.

A disabled product turned itself back on. Saving the Edit page enables the product. Click Disable again.

You removed the wrong product. Add it again with Select products and set its rule and note again. Removed settings cannot be restored.

#Frequently asked questions

#Is there a way to end a preorder automatically?

Yes. On the Growth plan and above, set an end date on the product and tick Mark as sold out when the pre-order ends to also set inventory to 0 and turn off Continue selling when out of stock. See Schedule preorder start and end dates.

#Why doesn't EZ Preorder turn off Continue selling when I remove a product?

EZ Preorder leaves Continue selling when out of stock as it is when you disable or remove a product. Turn it off in Shopify if you do not want to sell the product at zero stock.

#What happens to customers who already preordered?

Nothing changes for them. Their orders keep the preorder tag and you fulfill them as normal. See Find and manage preorder orders.

#Can I remove a product from preorder on the Free plan?

Yes. Disabling, Select products and Delete work on every plan. Only Bulk Remove needs Core or above.

#Related articles

• How to manage your Preorder List: add, sync, enable and disable products.
• A product still sells after the preorder ends: stop overselling.
• Preorder rules: which rules turn Continue selling on.
• Schedule preorder start and end dates: end preorders on a date.
• Find and manage preorder orders: orders placed before removal.